New Resident Information

Ambulance Service

The Town of Pelham contracts with the Town of Amherst.  For Emergencies call 911.

Birth, Death, Marriage Licenses and Certificates

Contact the Town Clerk’s office at (413) 253-0512 or by email,

Business Certificates

Contact the Town Clerk’s office at (413) 253-0512 or by email,

Cable Television

Cable provider is Comcast.

Code of Pelham: LINK

Construction in Pelham

Permits are required for construction/building in Pelham. See the Building Department page for further information about building permits, electrical permits, and gas permits. Driveway permits and trench permits can be obtained from the DPW Department page. Well, plumbing, and soil evaluation/perc test permits can be obtained from the Board of Health page.

Council on Aging

Pelham does not have its own senior center. If you are interested in finding out more about the Council on Aging, please call the Town Clerk’s office at (413) 253-0512 or by email,, or online visit the Council on Aging under Departments then click on the Town Clerk.

Dog Licenses & Dog Officer

Dogs are licensed through the Town Clerk’s office by phone at (413) 253-0512 or by email, Pelham has a dog officer that can be reached by calling the Police Department at (413) 253-0484.

Drivers License/Vehicle Registration

The Massachusetts Registry of Motor Vehicles is responsible for issuing driver’s licenses and registration of motor vehicles.  The closest Registry office is in Easthampton at 116 Pleasant Street. Office hours are Monday-Friday 9:00am – 5:00pm.


Eversource provides electricity for Pelham. If a tree is leaning on the lines, please call (877) 659-6326.

Fire Department

The Town’s Volunteer Fire Department operates out of the Public Safety Complex at 2 South Valley Road. They can be reached for emergencies by calling 911, or for non-emergencies, (413) 253-3311, by accessing their homepage under important links and/or departments, or click here.


Pelham residents can use the Town of Amherst Transfer Station & Recycling Center. Use of this facility requires an annual vehicle sticker and fee.  The transfer station is open year-round on Tuesday, Thursday, and Saturdays from 8:00am to 2:00pm and is closed on all major holidays. More information can be obtained by accessing their website click here . Local options for trash pick-up service include Amherst Trucking, Duseau Trucking, Waste Management, and BFI Service Group.

Green Community

Pelham was designated a Green Community on July 24, 2012 by the Commonwealth of Massachusetts, the Massachusetts Energy Office of Environmental Affairs, and the Department of Energy Resources. Click here for more information and to see a list of other green communities. Pelham is now eligible for awards to fund local renewable power and energy efficiency projects that advance both municipal and state clean energy goals.


Hospitals in the surrounding areas include Baystate Franklin Medical Center, Baystate Medical Center, Baystate Wing Hospital, Cooley Dickinson Hospital, and Holyoke Hospital.


The Pelham Free Public Library is located at 2 South Valley Road.  The library hours are Monday 3-8pm, Tuesday 3-8pm, Wednesday 1-8pm, Thursday 3-8pm, Friday 10am-12pm, and Saturday 10am-2pm.  The library can be contacted at (413) 253-0657, by clicking on the Pelham Library under Important Links or click here


The Town of Pelham is covered by three newspapers; Amherst Bulletin, Daily Hampshire Gazette, and the Springfield Republican.  The Town sends a free quarterly newsletter to all residents called The Pelham Slate.

Police Department

The Town of Pelham has its own Police Department located at 2 South Valley Road in the Public Safety Complex.  For emergencies call 911, and for non-emergency calls (413) 253-0484.  The link to their website is located on the Town’s  homepage under Important Links and/or under Departments or click here.

Post Office & Zip Codes

The Town of Pelham does not have a post office. Residents can use any post office in surrounding towns; Amherst, Belchertown; to obtain PO box, stamps, etc. Most Pelham addresses share the same zip code as the Town of Amherst; 01002; but there are locations in Pelham on the Belchertown side of town that use zip code 01007.

Property Valuation

Properties are valued for tax purposes by the Board of Assessors who can be reached at (413) 253-0734.  Their office is located in the Rhodes Building/Town Offices at 351 Amherst Road and their weekly hours are Tuesday and Thursdays from 8:00am-12:00pm.

Public Meetings

Local Boards & Committees in Town mostly meet on set schedules every month but some meetings are varied. Public Meetings are posted in the Town Clerk’s office and on the Town’s website, which can be viewed on the calendar displayed on the homepage click here.


The Town of Pelham offers residents recycling once per month on the 1st Saturday, unless a holiday weekend, at the Pelham Elementary School from 9:00am to 12:00pm.  There is no fee or sticker requirement for using this service. Dates for Recycling are posted on the town's website, click here. Residents can also use the Amherst Transfer & Recycling Center as long as an annual vehicle sticker is purchased. For pick-up, USA Waste & Recycling.


Pelham has one Elementary School located at 45 Amherst Road and can be reached at (413) 362-1100, or by accessing their website, click here. Pelham School students attend the Amherst Middle School and the Amherst Regional High School following graduation from Pelham Elementary School (6th grade).


Personal Property Taxes and Motor-Vehicle Excise payments may be made in person in the Tax Collector’s office at 351 Amherst Road. Real Estate taxes can also be paid in person or online; the link can be found under the Find it Fast tab or click here.  Office hours are Monday-Thursday 8:00am-4:00pm. 


Landline phone service can be obtained from vendors such as Verizon or Comcast.


If you have any questions pertaining to trees on your property or tree work around your home, please call the Tree Warden, Dave Hawkins, (413) 256-4266 or by email,

Water & Sewage

Most Pelham residents have their own wells and septic systems.  Harkness Road and parts of Amherst Road have access to the Town of Amherst sewer lines. Please contact the Town of Amherst Public Works department, click here


For more information please contact the Conservation Commission Chair, Dana Macdonald, at (413) 461-8224.